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Following a directive from the US government from 29 August 2025, all goods entering the US now have taxes applied. This is not specific to our shop nor to Ireland, but to all goods entering the US from outside. These are not looked after by shops, but by local delivery companies/post offices.
According to An Post guidelines:
The recipient customer in the USA must pay the taxes before the item can be delivered.
An Post now asks that for these items, the recipient email is provided as a mandatory field.
An Post International Logistics Partner will contact the USA recipient and request payment of taxes, along with an administration fee.
A time frame of 5 calendar days applies for the customer to pay.
Once paid, the eCommerce parcel will be delivered to the USA.
If not paid, the item will be returned to the sending customer.
No credit will be due to the sending customer in this instance.
This applies to all customers outside of the EU